Store Policy
Customer Care
We’re passionate about creating beautiful, lasting rose arrangements and providing thoughtful service every step of the way.
Whether you're buying for a special occasion or just because, we want your experience to feel personal, easy, and enjoyable.
If you have any questions about your order, delivery, or our products, we’re here to help. You can reach us by email, phone, or social media, and we’ll get back to you as soon as possible.
We value every customer and are committed to making sure you feel confident and cared for when shopping with us.
Privacy & Safety
Your privacy matters to us. While our website is for browsing and viewing product information only — not for making purchases — we still take your personal information seriously.
We may collect basic details such as your name or contact info if you choose to reach out through our contact form or message us directly. This information is used solely to respond to your inquiries and is never shared or sold to third parties.
We do not collect payment information through this site. All payments and order arrangements are handled directly through private communication (e.g. messaging, email, or in-person).
Your trust is important to us, and we’re committed to keeping any information you share with us safe and secure.
Wholesale Inquiries
Interested in carrying our eternal satin roses in your store or boutique? We’d love to work with you! Our hand-crafted ribbon rose arrangements are perfect for gift shops, event planners, florists, and retailers looking to offer something unique and long-lasting.
For wholesale pricing, order minimums, and customization options, please reach out to us directly at floralbyjass@gmail.com
Let us know a bit about your business and what you’re looking for, and we’ll be happy to send you more details. We’re excited to grow with you and bring timeless beauty to more customers together!!
Payment Methods
Etransfer or cash ONLY‼️